At 22jl, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and the rights you have as a member on our Philippines gaming platform. Please read this page carefully before registering or using any part of the site.
Last updated: 2025. Applies to all registered members in the Philippines.
A clear breakdown of the data we gather and how it helps us run a safe, fair platform for players in the Philippines.
When you register an account on 22jl, we collect the personal details you submit, including your full name, date ofbirth, email address, mobile number, and preferred payment method. This information is required to verify your identity, process deposits and withdrawals in Philippine pesos, and keep your account secure. We may also ask for a government-issued ID as part of our Know Your Customer (KYC) process, which is standard practice for licensed gaming platforms operating in the Philippines. All information you provide is stored securely and used only for the purposes described in this policy. You can update most of your personal details at any time by logging into your account.
We also collect information when you contact our support team, respond to surveys, or participate in promotions. These interactions help us improve our service and resolve any issues you may have. Records of support conversations are kept for a reasonable period to assist with follow-up queries and quality assurance.
When you use the 22jl platform, we automatically collect certain technical information about your device and browsing behaviour. This includes your IP address, browser type, operating system, pages visited, session duration, and the links you click. We use this data to monitor platform performance, detect unusual activity, and improve the overall experience for members in the Philippines. This information is collected through standard server logs and, where applicable, cookies or similar tracking technologies.
We also record your betting and gaming activity, including the games you play, wager amounts, and transaction history. This data is essential for processing payouts accurately, resolving disputes, and meeting our regulatory obligations. It is never sold to third parties and is only accessed by authorised 22jl staff when necessary.
22jl uses cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Cookies are small text files stored on your browser and do not contain sensitive personal information on their own. You can manage or disable cookies through your browser settings, though doing so may affect certain features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites.
Session cookies are deleted when you close your browser, while persistent cookies remain for a set period to improve your return experience. We review our cookie usage periodically to ensure it remains proportionate and in line with applicable Philippine data privacy regulations. If you have questions about specific cookies in use, our FAQ page provides further guidance.
22jl does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and fraud prevention partners. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. All such partners are vetted to ensure they meet appropriate data protection standards.
We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any material changes to how it is handled. We will always act in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) when processing or sharing your personal information.
Under Philippine data privacy law, you have clear rights over your personal information. Here is what you can do.
You have the right to request a copy of the personal data we hold about you at any time. To make a data access request, log in to your account and contact our support team. We will respond within a reasonable timeframe and provide your data in a clear, readable format. There is no charge for a standard access request made in good faith.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly through your profile settings. For changes to identity documents or payment information, please contact support and we will guide you through the verification process required to make the update.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected. Please note that we are required by law to retain certain records, such as transaction history and KYC documents, for a minimum period after account closure. We will inform you of any data we are legally obliged to keep when processing your erasure request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you no longer wish to receive promotional communications from 22jl, you can opt out through your account notification settings or by contacting support. We will action your request promptly and you will not receive further marketing messages once the opt-out is confirmed.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider if you choose to do so. Data portability requests are handled by our support team and will be fulfilled within a reasonable period, subject to identity verification to protect your account security.
22jl uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption for all data transmitted between your device and our servers, secure storage of sensitive documents, and regular security audits. While no system is completely immune to risk, we continuously review and improve our security practices to keep your information as safe as possible.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions, or review our Terms and Conditions for the full picture of how 22jl operates. We are committed to being transparent and responsive when it comes to your personal data.